Trading Platforms

Getting started

• How can I download the MetaTrader platform?
• Which MetaTrader version do I need to install?
• What are the system requirements for installing the Metatrader platform?
• Is the Webtrader platform available in your Company?
• What is a Supreme Edition? Is it a platform too?
• Where can I download Supreme Edition?

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Instruments

• How can I add an instrument in the Market Watch?
• How can I see the tick history of an instrument on MetaTrader 5 and MetaTrader 4?
• I have an account on MT4, but I want to trade with in MT5, is this possible?
• I can't see any active instruments on my Zero.MT4/Zero.MT5 account. What should I do?
• How can I get a trading statement/history of my trading account?
• I can't place an order, what should I do?

Connecting to a trading account

• How can I log in to my account on the MetaTrader platform?
• How can I log in to my account on an iPhone?
• How can I log in to my account on an Android?

Charts

• How can I open the chart window of an instrument?
• How can I add the ask price line to the chart?
• How can I save my chart settings?
• New charts do not use my saved settings, how can I fix this?

Server for the trading account

• What is the server name for my account?
• Where can I see the DNS address to connect to your Company data centres?
• How to do a Ping Test on a Windows
• How to do a Ping Test on a Mac

Password for a live trading account/demo account

• How can I change the password for my live account? Can I change the password for my demo account?
• What is the investor password?
• Where can I see the investor password?
• How can I change the investor password?

Netting mode

• What is a netting mode?
• How can I switch to the netting mode on my live account?
• How can I switch to the netting mode on my demo account?